If you are a fan of the warm weather and live in NYC, you’re about to be very happy. We’re just closing in on Memorial Day, which traditionally marks the beginning of summer. If we have a summer like last year, we could be in for another hot one. According to AccuWeather.com, a private weather forecasting company, 2012 was in the running for one of the three hottest summers on record. Anyone who has been in New York when it’s hot and humid knows how much “fun” that can be. Because of the humidity, extreme heat and general denseness of the city’s population, good air conditioning is a must. Unfortunately, there are times when you might need air conditioning repair, even if you perform general maintenance and replace your filter regularly.
Air condition repair is a fickle thing. Unless you’re a trained HVAC repairman, it could be difficult to know whether or not the air conditioning service is telling you the truth. Take this clip from Dateline NBC. Chris Hanson orchestrates a faux repair job where a trained professional does a few minor things with the unit to make it seem like there’s a major malfunction. He then has the homeowner call several repairmen in the area to see whether or not they catch it. Besides one, the majority of the repairmen cited major problems with the unit and suggested a major overhaul, costing thousands of dollars. The one who did catch the problem didn’t even charge her for the visit because it was such a minor problem.
This just goes to show that not every repairman is the same. Here are some things to keep in mind when you look for air condition repair in NYC:
- Ask your friends and family first: By this, I don’t mean ask your friends or family to repair it (unless, of course, one of your friends or family members is a repairman). I mean seeing if they know anyone whom they worked with who delivered quality results. Word of mouth is the easiest way to find good service because no marketing campaign will be able to hide a negative review straight from someone you know. If your friends and family don’t know of anyone, feel free to go on Yelp or any other review site to see who users recommend.
- Ask for a price quote: Before your HVAC repairman does any work, make sure to ask for a free price quote, so you know how much the service will cost. If he or she does not want to do this or says that other charges might apply once they get on the work, you might want to reconsider that service.
- Check out their background: First and foremost, you should make sure that the service repairmen are all accredited. From there, you should ask for references and do some research on your own by looking them up in your local Better Business Bureau. If everything checks out, the last thing you should consider is their professionalism. Did they come on time? Do they use modern equipment? Did they treat you cordially over the phone and when they came to your door? These little things matter and can show the difference between a good NYC repairman and a bad one.
Brielle has just moved to NYC from New Jersey this past fall. She had problems with her air unit when she moved in, and wanted to share the helpful information she found around the city with others.